Emergency Callouts
You can count on us for any electrical emergency. We are extremely confident in our abilities and we solve 85% of all electrical emergency callouts on the spot.
Read moreStone Cross is largely modern estate housing between Eastbourne and Pevensey. From a dead circuit to a property with no power at all, we attend and put it right.
WELCOME TO
Electrical faults in Stone Cross are answered at any hour by an engineer with a stocked van, so the common causes are repaired there and then rather than booked in for another day.
We take emergency calls in Stone Cross at any hour. That usually means an ageing board that trips and will not reset, a circuit gone dead, or something that smells or looks wrong and needs making safe quickly.
The work starts the same way every time: a visual inspection, then electrical fault finding with proper test instruments to establish which circuit is at fault and why. From there we can usually repair on the spot, whether that is socket repairs, lighting faults or work at the board.
Where a repair is a temporary measure rather than a fix, we say so plainly and set out what a permanent solution would involve.
We will fault find and resolve the issue if it can be resolved on the spot. With 25 years experience in fault finding we believe there isn't an issue which we can't solve. Some issues may need a revisit due to the deterioration of the cabling, and where that happens we will always explain your options clearly before any further work begins.
You can count on us for any electrical emergency. We are extremely confident in our abilities and we solve 85% of all electrical emergency callouts on the spot.
Read moreTripping circuits, dead sockets and faults that come and go are traced with proper test equipment rather than guesswork. We isolate the cause, explain what we have found and put it right.
Read moreLost power across the whole property, or just part of it? We check whether the fault sits in your installation or the incoming supply, make everything safe and get your lights and sockets back on.
Read moreAll electrical installations deteriorate with age and use. They should be inspected and tested at regular intervals to check whether they are in a satisfactory condition for continued use — commonly known as periodic inspection and testing.
Read moreWe are proud to be Part P registered. Our electrical work is tested to BS7671 regulations and complies with the latest British Standards and Building Regulations.
Read moreOld fuse boxes and rewireable fuses can't protect you the way a modern consumer unit does. We supply, install and certify RCD-protected boards, with every circuit tested and labelled before we leave.
Read more
FAQ'S
All of our services are backed by our 100% satisfaction guarantee and delivered by our qualified electricians.
You are told the price before we start, and there is no call-out fee on top of it. If the job turns out to be larger than expected we stop and agree the change with you first.
Yes. If the supply into the property is sound then the fault is inside the installation, and that is exactly what electrical fault finding is for. We establish which side of the cut-out the problem sits on.
An older board is not automatically unlawful, but many lack RCD protection and cannot be repaired with parts still in production. We will tell you whether repair is realistic or whether consumer unit replacement makes more sense.
Most are done within a couple of hours, including testing. Tracing an intermittent fault takes longer, because it has to be proved rather than assumed.
Yes. Long submains out to garages, workshops and annexes are a common source of faults, especially where the cable is buried or has been extended over the years. We test the run and repair or replace as needed.
Consumer units where one or two RCDs cover the whole property is the single biggest factor in the emergency work we do around Stone Cross, and it shows up as an ageing board that trips and will not reset more often than anything else.
The other half is age. Sheltered and retirement schemes, inter-war semis and bungalows and post-war estate housing sit side by side here, and the wiring in each behaves differently under load.
We test first, explain what we find, then repair. Most jobs are finished on the first visit.
…and if we can resolve and fix or (identify the issue if the circuit needs rewiring). The cost ends there.
We have structured our pricing in 4 easy categories, so the customer and ourselves understand the costs involved.
PRICING
CALLOUT PRICING
Basic call out 9.30am – 3pm which would not be within an hour would be £110
*When there will be any rewiring, we will specify works and extra costs before any extra work would commence.
Also rates are multiplied by 1.5 for any weekend works
We arrive with a smile and want to cause you as little inconvenience as possible, we want to make it a positive experience.
TESTIMONIALS
Power Pros came out at short notice, on a Sunday, as it was getting dark & cold, to trace a mains fault. Brilliant service from start to finish. Read more
GPosted onI had no power in half of my house at night time. The engineer came within 20 mins, found the fault quickly and had everything back on the same visit. Read more
GPosted onA Christmas miracle — they came over on Christmas Eve as our cooker kept shorting the circuit. Fixed it in time for dinner. Couldn't recommend more. Read more
GPosted onI had a great experience with the installation of my heating and ventilation system. Tidy work, clearly explained and fairly priced throughout. Read more
GPosted onWHY CHOOSE US
We take great pride in our reputation. That's why we have a solid work ethic based on reliability and customer service friendliness. We never compromise on customer satisfaction.
STONE CROSS
Start with the buildings. Stone Cross is largely modern estate housing between Eastbourne and Pevensey, and each phase of building brought its own wiring standards. Consumer units where one or two RCDs cover the whole property is the factor that shapes most of the emergency work we are called out for.
The housing runs to sheltered and retirement schemes, inter-war semis and bungalows and post-war estate housing, and each was wired to the standards of its day. Additions made since, from extensions to garden supplies, are often where the weak point turns out to be.
Tenure matters as much as age. Stone Cross has its share of rented and leasehold property, and in those the fault can sit either in your own consumer unit or in a landlord circuit, so the first job is often working out which side of the line it is on.
What that produces, in practice, is an ageing board that trips and will not reset. It is rarely mysterious once the circuits are tested, and it is usually repairable on the first visit.
Landlords have a further duty: in England a rented home needs an EICR at least every five years and before a new tenancy. All work is tested to BS 7671.
Businesses get the same cover as households, including out-of-hours attendance so a fault does not cost a day of trading.
BOOK ONLINE
Tell us what's happening and when suits you. For a genuine emergency, call us instead — we answer 24/7 and aim to be with you inside the hour.
Emergency line — 24/70333 360 8583