Emergency Callouts
You can count on us for any electrical emergency. We are extremely confident in our abilities and we solve 85% of all electrical emergency callouts on the spot.
From the railway cottages at Newtown to the newer estates at Park Farm and Singleton, Ashford's wiring spans two centuries. Our line is answered 24 hours a day, with fixed callout prices agreed before anyone sets off.
WELCOME TO
Ashford holds an unusual spread of housing for a town its size: 1840s railway cottages and Victorian terraces near the old town, whole estates built in the fifties and sixties, thousands of homes added at Park Farm, Singleton and Repton since, and oast conversions and farmhouses on the lanes outside. Each generation was wired differently, and each fails differently.
A lot of Ashford work starts with an installation that has been added to rather than replaced. In the railway-era and Victorian terraces near the town centre you often find a part rewire from the seventies sitting above older cable, with a rewireable fuse box still feeding the lot.
On the post-war estates and the eighties and nineties builds at Park Farm and Singleton the wiring is sound in principle but tired in practice: first-generation PVC ring final circuits, one 30mA RCD covering half the house, and showers, hobs and garden offices added long after the board was designed.
Alongside the emergencies there is steady certification work here — EICRs for rented homes and HMOs, consumer unit upgrades to RCBOs, and earthing and bonding brought up to BS 7671 where an older installation never had it.
We will fault find and resolve the issue if it can be resolved on the spot. With 25 years experience in fault finding we believe there isn't an issue which we can't solve. Some issues may need a revisit due to the deterioration of the cabling, and where that happens we will always explain your options clearly before any further work begins.
You can count on us for any electrical emergency. We are extremely confident in our abilities and we solve 85% of all electrical emergency callouts on the spot.
All electrical installations deteriorate with age and use. They should be inspected and tested at regular intervals to check whether they are in a satisfactory condition for continued use — commonly known as periodic inspection and testing.
We are proud members of the NICEIC Part P scheme. Our electrical work is tested to BS7671 regulations and complies with the latest British Standards and Building Regulations.
Old fuse boxes and rewireable fuses can't protect you the way a modern consumer unit does. We supply, install and certify RCD-protected boards, with every circuit tested and labelled before we leave.
FAQ'S
All of our services are backed by our 100% satisfaction guarantee and delivered by our qualified electricians.
Our line is answered 24 hours a day, seven days a week on 0333 360 8583. Tell us the postcode, what has failed and what the fuse box is doing, and we will tell you what we can do and confirm the price before anything is agreed. Callouts are fixed by time of day: £110 basic between 9.30am and 3pm, £130 day, £180 early evening and £250 overnight. Any extra work is quoted and agreed with you first.
We cannot say what is in your house without testing it, but there are patterns in Ashford property of that age. Solid brick walls and shallow chases mean cable often sits closer to the surface than you would expect; lighting circuits may have no earth at the switch; and it is common to find a part rewire layered over older cable, with a rewireable fuse box still feeding everything. A visual inspection and circuit testing, which every callout includes, is what separates a single fault from an installation that has simply run out of life.
Homes built from the eighties onwards often have a split-load consumer unit where one 30mA RCD protects a large group of circuits. Small amounts of leakage from several appliances or a damp outdoor circuit can add up until that one device lets go, taking sockets, lights and the freezer with it. Testing each circuit in turn shows whether there is a genuine fault or an accumulation of minor ones, and RCBOs, which protect each circuit individually, are usually the answer where a board is being upgraded.
Rented homes in England must have a satisfactory EICR at least every five years, and a copy has to go to the tenant. With a good deal of Ashford letting stock being older terraces near the station and ex-council houses on the post-war estates, the report tends to earn its keep: it picks up missing earthing and bonding, circuits with no RCD protection and old cable hidden under floors. Where a property is an HMO the standards are tighter again, and any remedial work we carry out is tested and certified to BS 7671.
The same 24 hour line takes calls from commercial premises as well as homes. Warehouse and light industrial units usually run three-phase supplies, so a fault can present as one phase lost, motors or roller shutters stalling, or a distribution board tripping with no obvious cause. As with a house, the callout includes a visual inspection and testing of the circuit so the cause is confirmed rather than guessed at, and anything beyond that is quoted and agreed before it starts.
Losing power is rarely convenient, and in Ashford it tends to land at the wrong end of the day: a commuter household home from St Pancras at seven to find half the sockets dead, or a unit off Orbital Park with a board that has tripped overnight.
Our line is answered 24 hours a day, seven days a week. Tell us what has failed, what you have already tried and what the fuse box is doing, and we will confirm the fixed callout price for that time of day before anything is agreed.
Please do not open the consumer unit or take a socket outlet apart to look. If there is heat, scorching or a smell of burning, stop using that circuit and call us.
…and if we can resolve and fix or (identify the issue if the circuit needs rewiring). The cost ends there.
We have structured our pricing in 4 easy categories, so the customer and ourselves understand the costs involved.
PRICING
CALLOUT PRICING
Basic call out 9.30am – 3pm which would not be within an hour would be £110
*When there will be any rewiring, we will specify works and extra costs before any extra work would commence.
Also rates are multiplied by 1.5 for any weekend works
We arrive with a smile and want to cause you as little inconvenience as possible, we want to make it a positive experience.
TESTIMONIALS
Power Pros came out at short notice, on a Sunday, as it was getting dark & cold, to trace a mains fault. Brilliant service from start to finish. Read more
GPosted onI had no power in half of my house at night time. The engineer came within 20 mins, found the fault quickly and had everything back on the same visit. Read more
GPosted onA Christmas miracle — they came over on Christmas Eve as our cooker kept shorting the circuit. Fixed it in time for dinner. Couldn't recommend more. Read more
GPosted onI had a great experience with the installation of my heating and ventilation system. Tidy work, clearly explained and fairly priced throughout. Read more
GPosted onWHY CHOOSE US
We take great pride in our reputation. That's why we have a solid work ethic based on reliability and customer service friendliness. We never compromise on customer satisfaction.
ELECTRICIANS IN ASHFORD
Ashford grew around its railway works, and the oldest housing shows it. The 1840s cottages at Newtown and the Victorian and Edwardian terraces near the old town are solid brick, with shallow chases and floors lifted more than once. Their wiring is rarely all one age: imperial cable, lighting points with no earth at the switch and boards that predate RCDs all still turn up.
The post-war estates came next, much of that stock rewired once in the seventies or eighties and left alone since; then Park Farm, Singleton, Repton and the flats near the international station. Newer homes bring their own pattern — split-load boards where a single 30mA RCD covers a whole floor, and downlights, electric showers and EV chargers added years after the consumer unit was chosen.
Past the ring road the picture changes. Oast conversions, farmhouses and barns towards Great Chart, Mersham and Kingsnorth were largely converted in the eighties and nineties, with long submain runs to stables, workshops and garden rooms. Supplies there are often overhead and earthed to a rod, leaving the installation leaning on its RCDs — the first thing to complain when weather finds an outdoor circuit.
In the town, the Great Stour sets the other condition: low ground floors and garages that take water, and accessories at skirting level that look dry long after they are safe. Around Sevington, Waterbrook and Orbital Park the work changes again, with three-phase boards, warehouse lighting and emergency lighting on units that run late.
BOOK ONLINE
Tell us what's happening and when suits you. For a genuine emergency, call us instead — we answer 24/7 and aim to be with you inside the hour.
Emergency line — 24/70333 360 8583