Emergency Callouts
You can count on us for any electrical emergency. We are extremely confident in our abilities and we solve 85% of all electrical emergency callouts on the spot.
If the power has gone or the fuse box keeps tripping in Heathfield, we work across the town and the High Weald lanes around it, house and outbuilding alike, 24 hours a day.
WELCOME TO
Heathfield sits high on the Weald ridge, and most of what we are called to reflects that: big detached houses on long plots, converted barns and oasts, and homes off the gas grid running showers, immersions and storage heaters hard. We find the fault, test the circuit and put it right, at a fixed callout price, any hour.
Most Heathfield callouts start with a tripping RCD or a circuit that has gone dead. With so many homes here off the mains gas grid, the electrics carry the heating as well: immersions, storage heaters, electric showers and pumps all sit on circuits that were often sized for a lighter life.
We also spend a lot of time beyond the back door. Garages, stables, workshops and home offices on these plots are fed by long submains, and a fault out there will take the whole house with it if the protection is not arranged properly.
The rest is consumer unit work, earthing and bonding, socket and lighting repairs, and EICRs on older Wealden stock, all tested to BS 7671 and explained before anything is charged.
We will fault find and resolve the issue if it can be resolved on the spot. With 25 years experience in fault finding we believe there isn't an issue which we can't solve. Some issues may need a revisit due to the deterioration of the cabling, and where that happens we will always explain your options clearly before any further work begins.
You can count on us for any electrical emergency. We are extremely confident in our abilities and we solve 85% of all electrical emergency callouts on the spot.
All electrical installations deteriorate with age and use. They should be inspected and tested at regular intervals to check whether they are in a satisfactory condition for continued use — commonly known as periodic inspection and testing.
We are proud members of the NICEIC Part P scheme. Our electrical work is tested to BS7671 regulations and complies with the latest British Standards and Building Regulations.
Old fuse boxes and rewireable fuses can't protect you the way a modern consumer unit does. We supply, install and certify RCD-protected boards, with every circuit tested and labelled before we leave.
FAQ'S
All of our services are backed by our 100% satisfaction guarantee and delivered by our qualified electricians.
We cover the whole of East Sussex, which takes in the town itself and the outlying properties on the lanes around it, including the ones at the end of long private drives. If you are somewhere hard to find, a postcode plus a landmark or a what3words reference saves everyone time when you call.
Heating elements are a common culprit in houses with no mains gas, because they run for long periods and fail gradually rather than all at once. A degraded immersion or storage heater element can leak enough current to earth to trip an RCD, often at the same time each day where it sits on an off-peak circuit. It can equally be a damaged cable or a borrowed neutral. Testing tells us which, rather than guesswork.
It is common where an outbuilding is fed from an older board, or where one RCD covers everything. On the long submains that Heathfield plots often need, the sensible arrangement is separate protection at the outbuilding end, so a fault in the stable or workshop does not take the kitchen with it. We can test the run, check the earthing arrangement and set out your options before any further work begins.
A lot of the supply around Heathfield runs overhead, so storms and fallen branches cause genuine network outages here. If your neighbours are dark too, ring 105, the free national power cut number, first. If it is only your property, or only part of it, that points at the installation, and we can test to find where the supply stops. Please do not open the consumer unit or any accessory to look.
Landlords in England must have the fixed wiring in a rented property inspected and tested at least every five years, and give the tenant a copy of the report. Converted outbuildings and annexes count, and around here they are often the parts with the oldest wiring and the longest cable runs, so they are worth booking in with time to spare rather than at renewal. Reports are issued against BS 7671.
Heathfield sits high and open, and much of the supply around it runs overhead through wooded ghylls and along the lanes. Wind and winter storms bring branches down on those lines, so an outage here can be the network's rather than yours; a test at the intake tells us which within minutes.
Losing a circuit matters more when the heating is electric. A tripped shower, immersion or storage heater circuit in a house with no gas boiler to fall back on is a cold night, not an inconvenience, which is why we answer the phone at any hour.
Older cottages here often still have rubber-insulated or lead-sheathed wiring surviving in loft and outbuilding runs, and it fails without warning; our callout prices are fixed by time of day, so you know the cost before we set off.
…and if we can resolve and fix or (identify the issue if the circuit needs rewiring). The cost ends there.
We have structured our pricing in 4 easy categories, so the customer and ourselves understand the costs involved.
PRICING
CALLOUT PRICING
Basic call out 9.30am – 3pm which would not be within an hour would be £110
*When there will be any rewiring, we will specify works and extra costs before any extra work would commence.
Also rates are multiplied by 1.5 for any weekend works
We arrive with a smile and want to cause you as little inconvenience as possible, we want to make it a positive experience.
TESTIMONIALS
Rated 5.0 from 10 Google reviews. Read them on Google.
I had a sudden electrical fault late in the evening and Power Pros came to the rescue. From the first call they were professional, calm and very reassuring. The electrician arrived quickly and got everything safely sorted. Read more
GPosted onThe electrician came out quickly within 1 hour and fixed a fault tripping out my electrics, which turned out to be a water leak getting into a socket outlet. Highly recommended. Read more
GPosted onExcellent service from start to finish. They responded quickly, arrived when they said they would and got straight to diagnosing the problem. Explained clearly, with no pressure or hidden costs. Read more
GPosted onFast, reliable and genuinely professional. The emergency electrician diagnosed the issue straight away and carried out the repair safely. Pricing was fair with no hidden surprises, and the work was left neat and tidy. Read more
GPosted onWHY CHOOSE US
We take great pride in our reputation. That's why we have a solid work ethic based on reliability and customer service friendliness. We never compromise on customer satisfaction.
HEATHFIELD
Heathfield's housing covers a lot of ground. There are timber-framed and tile-hung cottages around Old Heathfield and Cade Street, a Victorian core that grew up with the railway in the 1880s, ribbons of post-war and later estate housing along the ridge, and farmhouses, oasts and barn conversions spread out across the surrounding parishes.
Each of those generations wired differently. Rubber-insulated and lead-sheathed cable still survives in loft voids and outbuilding runs in the oldest properties, rewireable fuse boxes are still in service in some of the mid-century stock, and conversions often carry circuits extended in stages behind a single consumer unit. Inspection and testing is the only way to know which of it is sound.
The setting matters as much as the buildings. Heathfield stands high on the ridge at roughly 500 feet on heavy Wealden clay, plots are long, and much of the supply through the lanes and ghylls around the town is overhead. That shows up as voltage drop on runs to garages and stables, earth electrodes that rise in resistance as the clay dries through summer, and tripping or surge damage in the days after a storm.
The other factor is gas, or the lack of it. Where there is no mains gas, the installation carries the heating and hot water too, and that steady load finds the weak joint or the undersized circuit sooner than a gas-heated house ever would.
BOOK ONLINE
Tell us what's happening and when suits you. For a genuine emergency, call us instead — we answer 24/7 and aim to be with you inside the hour.
Emergency line — 24/70333 360 8583